The New AI Chasm Is Different in KindAll Six Dimensions of Mutation Readiness.
In 1991, Geoffrey Moore identified the chasm between early adopters and the early majority — the gap where most technology products die. Thirty-five years later, AI has produced a chasm of a different kind. The technology has already crossed at the individual level. The enterprise is stranded between pilot and production. This is the first of three pieces on why the classic Chasm needs reimagining for the AI era.
