SAFe® micro-credential · ~6 hours · Blended learning
Advanced Facilitator:
Conflict & Collaboration.
Learn interest-based problem solving (IBPS), listening mindset, and reframing techniques to navigate conflict and drive collaborative decision-making inside SAFe teams and ARTs. Blended e-learning + live facilitated session. Digital badge on Credly, non-expiring.
A globally verifiable Advanced Facilitator: Conflict & Collaboration digital badge — issued by Scaled Agile on Credly, non-expiring, no renewal fee, shareable to LinkedIn.
( 01 ) — What’s included
One price. Everything you need to earn the badge.
Blended learning — e-learning + live facilitated session. No exam. Complete both parts, earn the badge.
Self-paced e-learning
~2 hours of Scaled Agile e-learning, covering IBPS, listening, and reframing frameworks.
Live facilitated session
~4-hour live session with an authorised SAFe instructor — practise the techniques with peers.
Credly digital badge
Non-expiring badge issued by Scaled Agile on Credly. Shareable to LinkedIn.
Facilitator toolkit
Our exclusive conflict-facilitation toolkit — templates, prompts, and scripts you can use on Monday.
Peer network
Join a cohort of practitioners working through the same challenges — conversation continues after class.
Practice mock scenarios
Full library of practice scenarios drawn from real SAFe transformations — try before you apply.
( 02 ) — Curriculum · Blended
What you’ll learn.
Scaled Agile’s canonical learning objectives — delivered by an authorised SAFe instructor.
Sources of conflict & resolution strategies
Recognise the common patterns of conflict in SAFe teams and ARTs, and the resolution strategies that work at each layer.
Interest-based Problem Solving (IBPS)
Identify mutual interests, generate creative solutions, and separate positions from underlying needs.
Listening mindset & communication
Develop the listening mindset that makes hard truths sayable — and reframe positions for constructive dialogue.
Reframing for constructive dialogue
Turn adversarial framings into collaborative ones. Language patterns and structures that shift the conversation.
Facilitating collaborative decisions
Design and land decisions with shared agreements — consent, consensus, and when to use each.
Who it’s for
For facilitators who lead through disagreement.
SPCs · RTEs · Scrum Masters / Team Coaches · Product Owners · Product Managers · System Architects · Technical Leads
Register & pay securely
Complete your enrollment.
Register two ways: complete checkout here, or via Eventbrite. Either way you get instant confirmation and access to the e-learning platform before the live session.
Frequently asked questions
Is there an exam?
No. Micro-credentials are completion-based — finish the e-learning and attend the live facilitated session and you earn the badge.
Does the badge expire?
No. Scaled Agile’s micro-credential badges are permanent — no renewal fee, no annual re-certification.
What are the prerequisites?
None. Basic Agile/SAFe familiarity helps but isn’t required.
How long is the course?
Roughly ~2 hours of self-paced e-learning + a ~4-hour live facilitated session — ~6 hours total.
Where is the badge issued?
On Credly, by Scaled Agile. Shareable to LinkedIn, verifiable by employers.
How does this compare to a full SAFe cert?
Micro-credentials are shorter, skills-focused, and single-competency. Role certifications (SPC, RTE, SSM, POPM, SA) are broader, exam-gated, and require annual renewal. Both stack.
Can I register through Eventbrite?
Yes — both options are available. Register directly here for the fastest confirmation, or use our Eventbrite organizer page.
Who teaches the course?
Authorised SAFe instructors (SPC/ASPC) with real transformation experience.
Your Advanced Facilitator: Conflict & Collaboration badge is within reach.
Join the next cohort. No exam, no renewal fees, badge issued by Scaled Agile on Credly.
